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Happipad Knowledge Base
Happipad Knowledge Base
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Guest
45
Are utilities included in the rent?
Can I negotiate house rules?
Can I negotiate rent?
Can I pay via credit card?
Can I view the house before moving in?
Do I get my own bathroom?
Do I have to pay a security deposit or a pet deposit?
Do I need a profile photo?
Guest cleaning responsibilities
How can I be a considerate Guest?
How do I apply to a listing?
How do I check availability?
How do I get my damage deposit back?
How do I get my security deposit back?
How do I initiate a contract?
How do I know the Host is a good match for me?
How do I know when the other person has signed the contract?
How do I message a Host?
How do I pay rent?
How do I review my contract?
How do I sign a contract with a Host?
How do I use the filters on the listing page?
How does Happipad vet its guests?
How does Happipad vet its Hosts?
How far in advance can I pay my rent?
I didn't get the resolution I wanted, now what?
I got an email that a Host has messaged me, how do I see it?
I have a pet, how do I find pet-friendly listings?
The calendar is showing the wrong dates, should I apply anyway?
The listing I was looking at disappeared, what happened?
What are the fees for a Guest?
What are the move-out procedures?
What fees do the Guests pay?
What happens if a Host submits a damage claim?
What information should I share in my profile?
What information should I share on my profile?
What is Happipad's cancellation policy?
What safety resources are available to me as a Guest?
What should I expect from the interview process?
What type of background screening is required?
Where do I find the house rules?
Who can see my profile?
Why do I need to create a profile?
Why do I need to create a profile?
Will the room be furnished?
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Host
57
Book a discovery meeting
Can I choose my guest?
Can I see the listing before I register?
Can I specify what type of person I want to share my home with?
Determining the price of utilities.
Do I need a profile photo?
Do I need to own my home?
Host cleaning responsibilities
How are security and damage deposits collected?
How do Hosts get paid?
How do Hosts get paid?
How do I accept a Guest's application?
How do I adjust the dates of a new contract?
How do I change the end date of my living arrangement?
How do I change the start date of my living arrangement?
How do I check the guest's screening report?
How do I create a rental contract with my Guest?
How do I extend my living arrangement?
How do I know if Guests are interested in my room?
How do I list my room?
How do I make my home attractive to Guests?
How do I prepare my home for a new guest?
How do I send the Guest a message?
How do I take photos that attract Guests?
How does Happipad vet its guests?
How long can I rent my room?
How many photos do I need?
How to determine the monthly rent price?
How to establish house rules and expectations about visitors
How to screen prospective Guests?
How to set house rules that will appear in the contract?
I didn't get the resolution I wanted, now what?
Is my contact information shared?
Is my space insured by Happipad?
Preparing for your Guest's arrival
Returning deposits
Setting availability of your room.
Setting your house rules.
Should my spare room be furnished?
Should utilities be included in the rent?
Single vs double occupancy.
Task Exchange
The interview process.
Viewing Guest Profiles
What are some safety tips I can follow as a Happipad Host?
What are the fees for a Host?
What do I need to provide guests?
What happens if a Guest cancels their contract?
What happens if a Guest damages my property?
What happens if a Host submits a damage claim?
What if a Guest has a pet?
What if I don't find a Guest?
What if the Guest hasn't completed their background screening?
What if the Guest hasn't paid their deposit?
What if we need to terminate the contract early?
What is Happipad's cancellation policy?
Who can see my screening report?
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Partner
5
Book a discovery meeting
How to become an affiliate partner with Happipad?
How to partner with Happipad?
What type of affiliate products does Happipad offer?
What type of partnerships are available?
Account
12
Can Happipad deactivate my account?
How can I keep my account secure?
How do I change my email address?
How do I change my password?
How do I delete my account?
How do I manage my notification settings?
How do I reset my password?
I clicked verify email, now what?
I did not receive the verification email in my inbox, what do I do?
Navigating my dashboard.
Where do I find the link to verify my email?
Why didn't I get an email notification?
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Rental Terms
2
What happens after signing the contract?
What happens if a Guest cancels their contract?
General
51
5 tips for preventing conflict
Are there age restrictions to be a Host or Guest?
Can I contact Happipad if I need help?
Can I pay via credit card?
Cleaning supplies
Comparing personality and lifestyles.
Create Profile
Do you allow double occupancy rentals?
Does Happipad collect a security deposit?
Does Happipad report rent payments?
E-book
Effective communication skills
Happipad Resolution Centre
How can I get involved?
How do I adjust the rental price?
How do I create an account?
How do I know when the other person has signed the contract?
How do I register?
How does Happipad work?
I didn't get the resolution I wanted, now what?
I have been referred from an organization.
Important considerations
Is Happipad a charitable organization?
Is my personal information secure on Happipad?
Noise Consideration
Online Course
Returning deposits
Setting Boundaries
Sharing cleaning responsibilities
Types of Boundaries
Understanding boundaries
Understanding the living arrangement agreement.
What are cultural norms?
What does the security deposit cover?
What happens after signing the contract?
What is acceptable noise?
What is communication?
What is Companion Housing?
What is Happipad?
What is Happipad's social mission?
What is it Like to live in a companion housing arrangement?
What is the difference between a Host and a Guest account?
What password should I use?
What to do if someone doesn't clean?
What to do if someone is too noisy?
What tools does Happipad provide?
What type of conflict can come up?
When does conflict usually come up in a living arrangement?
Where can I find a copy of my contract?
Where does Happipad operate?
Who can use Happipad?
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