How Can We Help?
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Guest
- Are utilities included in the rent?
- Can I negotiate house rules?
- Can I negotiate rent?
- Can I pay via credit card?
- Can I view the house before moving in?
- Do I get my own bathroom?
- Do I have to pay a security deposit or a pet deposit?
- Do I need a profile photo?
- Guest cleaning responsibilities
- How can I be a considerate Guest?
- How do I apply to a listing?
- How do I check availability?
- How do I get my damage deposit back?
- How do I get my security deposit back?
- How do I initiate a contract?
- How do I know the Host is a good match for me?
- How do I know when the other person has signed the contract?
- How do I message a Host?
- How do I pay rent?
- How do I review my contract?
- How do I sign a contract with a Host?
- How do I use the filters on the listing page?
- How does Happipad vet its guests?
- How does Happipad vet its Hosts?
- How far in advance can I pay my rent?
- I didn't get the resolution I wanted, now what?
- I got an email that a Host has messaged me, how do I see it?
- I have a pet, how do I find pet-friendly listings?
- The calendar is showing the wrong dates, should I apply anyway?
- The listing I was looking at disappeared, what happened?
- What are the fees for a Guest?
- What are the move-out procedures?
- What fees do the Guests pay?
- What happens if a Host submits a damage claim?
- What information should I share in my profile?
- What information should I share on my profile?
- What is Happipad's cancellation policy?
- What safety resources are available to me as a Guest?
- What should I expect from the interview process?
- What type of background screening is required?
- Where do I find the house rules?
- Who can see my profile?
- Why do I need to create a profile?
- Why do I need to create a profile?
- Will the room be furnished?
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Host
- Can I choose my guest?
- Can I see the listing before I register?
- Can I specify what type of person I want to share my home with?
- Determining the price of utilities.
- Do I need a profile photo?
- Do I need to own my home?
- Host cleaning responsibilities
- How are security and damage deposits collected?
- How do Hosts get paid?
- How do Hosts get paid?
- How do I accept a Guest's application?
- How do I adjust the dates of a new contract?
- How do I change the end date of my living arrangement?
- How do I change the start date of my living arrangement?
- How do I check the guest's screening report?
- How do I create a rental contract with my Guest?
- How do I extend my living arrangement?
- How do I know if Guests are interested in my room?
- How do I list my room?
- How do I make my home attractive to Guests?
- How do I prepare my home for a new guest?
- How do I send the Guest a message?
- How do I take photos that attract Guests?
- How does Happipad vet its guests?
- How long can I rent my room?
- How many photos do I need?
- How to determine the monthly rent price?
- How to establish house rules and expectations about visitors
- How to screen prospective Guests?
- How to set house rules that will appear in the contract?
- I didn't get the resolution I wanted, now what?
- Is my contact information shared?
- Is my space insured by Happipad?
- Preparing for your Guest's arrival
- Returning deposits
- Setting availability of your room.
- Setting your house rules.
- Should my spare room be furnished?
- Should utilities be included in the rent?
- Single vs double occupancy.
- Task Exchange
- The interview process.
- Viewing Guest Profiles
- What are some safety tips I can follow as a Happipad Host?
- What are the fees for a Host?
- What do I need to provide guests?
- What happens if a Guest cancels their contract?
- What happens if a Guest damages my property?
- What happens if a Host submits a damage claim?
- What if a Guest has a pet?
- What if I don't find a Guest?
- What if the Guest hasn't completed their background screening?
- What if the Guest hasn't paid their deposit?
- What if we need to terminate the contract early?
- What is Happipad's cancellation policy?
- Who can see my screening report?
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Partner
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Account
- Can Happipad deactivate my account?
- How can I keep my account secure?
- How do I change my email address?
- How do I change my password?
- How do I delete my account?
- How do I manage my notification settings?
- How do I reset my password?
- I clicked verify email, now what?
- I did not receive the verification email in my inbox, what do I do?
- Navigating my dashboard.
- Where do I find the link to verify my email?
- Why didn't I get an email notification?
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Rental Terms
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General
- 5 tips for preventing conflict
- Are there age restrictions to be a Host or Guest?
- Can I contact Happipad if I need help?
- Can I pay via credit card?
- Cleaning supplies
- Comparing personality and lifestyles.
- Create Profile
- Do you allow double occupancy rentals?
- Does Happipad collect a security deposit?
- Does Happipad report rent payments?
- E-book
- Effective communication skills
- Happipad Resolution Centre
- How do I adjust the rental price?
- How do I create an account?
- How do I know when the other person has signed the contract?
- How do I register?
- How does Happipad work?
- I didn't get the resolution I wanted, now what?
- I have been referred from an organization.
- Important considerations
- Is my personal information secure on Happipad?
- Noise Consideration
- Online Course
- Returning deposits
- Setting Boundaries
- Sharing cleaning responsibilities
- Types of Boundaries
- Understanding boundaries
- Understanding the living arrangement agreement.
- What are cultural norms?
- What does the security deposit cover?
- What happens after signing the contract?
- What is acceptable noise?
- What is communication?
- What is Companion Housing?
- What is Happipad?
- What is Happipad's social mission?
- What is it Like to live in a companion housing arrangement?
- What is the difference between a Host and a Guest account?
- What password should I use?
- What to do if someone doesn't clean?
- What to do if someone is too noisy?
- What tools does Happipad provide?
- What type of conflict can come up?
- When does conflict usually come up in a living arrangement?
- Where can I find a copy of my contract?
- Where does Happipad operate?
- Who can use Happipad?
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Print
How do I review my contract?
You will get the chance to review your contract before you e-sign.
You can also access your signed contract at any time through your Happipad account under the “Contracts” tab.

TIP:We suggest printing a copy of your contract and keeping it somewhere safe throughout the living arrangement.